Terms and Conditions

Effective Date: December 27, 2024

Welcome to KiboBabyMilk! These Terms and Conditions (“Terms”) govern your use of our website, kibobabymilk.com, and your purchase of products from our store. By using our website and placing an order, you agree to comply with and be bound by these Terms. Please read them carefully before using our website or services.

1. Acceptance of Terms

By accessing or using the KiboBabyMilk website, you agree to these Terms and Conditions. If you do not agree with these Terms, you must not use our website or services.

2. Products and Services

  • Product Information: We make every effort to ensure the accuracy of product descriptions, prices, and images. However, we do not guarantee that all product details are completely accurate or error-free. In the event of an error in product information, we reserve the right to cancel or correct the order.

  • Product Availability: All products are subject to availability. If an item is out of stock, we will notify you and offer alternatives or a full refund.

3. Order Process

  • Placing an Order: To place an order, you must provide accurate and complete information, including your name, address, phone number, email, and payment details. Once your order is confirmed, we will send an order confirmation email to the address you provided.

  • Order Changes and Cancellations: Orders may not be modified or canceled once they have been processed for shipping. If you need to make changes to an order, please contact us immediately. We will do our best to accommodate your request, but we cannot guarantee changes after order confirmation.

4. Pricing and Payment

  • Pricing: All prices listed on the website are in U.S. dollars. Prices are subject to change without notice, but orders already placed will be honored at the price confirmed at checkout.

  • Payment Methods: We accept various payment methods, including credit/debit cards and other methods available during checkout. Payments are processed securely using trusted payment gateways.

  • Taxes: Sales tax is applied to orders as required by law. The tax rate is based on the shipping address.

5. Shipping and Delivery

  • Shipping Fees: Shipping costs are calculated based on the delivery location and the shipping method chosen during checkout. You will be informed of the total shipping cost before completing your purchase.

  • Delivery Times: We aim to ship orders promptly. Delivery times depend on the shipping method and destination. Shipping times are estimates and may vary due to external factors, such as weather or carrier delays.

  • Shipping Delays: We are not responsible for delays caused by circumstances beyond our control. However, we will work to resolve any shipping issues and keep you informed of your order status.

6. Returns and Refunds

For detailed information on returns and refunds, please refer to our Refund and Returns Policy. In general, you may return items within 14 days of receiving your order if the product is defective, damaged, or incorrect. Returns are subject to conditions outlined in our Refund and Returns Policy.

7. Account Registration

  • Account Responsibility: If you create an account with us, you are responsible for maintaining the confidentiality of your account information, including your password. You agree to notify us immediately of any unauthorized use of your account or security breach.

  • Account Accuracy: You agree to provide accurate and up-to-date information during registration and checkout. You are responsible for updating your account details to keep them accurate.

8. User Conduct

You agree to use our website in a lawful and respectful manner. You must not use the website for any unlawful purpose, including but not limited to:

  • Engaging in fraudulent activity.
  • Violating the intellectual property rights of KiboBabyMilk or third parties.
  • Interfering with the functionality of the website or other users’ access.

9. Intellectual Property

All content on the website, including text, images, logos, graphics, product descriptions, and software, is the property of KiboBabyMilk and is protected by intellectual property laws. You may not use, copy, or reproduce any content without prior written consent.

10. Privacy Policy

Your use of our website is governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using our website, you consent to the collection and use of your information as described in the Privacy Policy.

11. Limitation of Liability

To the maximum extent permitted by law, KiboBabyMilk is not liable for any indirect, incidental, special, or consequential damages resulting from your use of our website or purchase of products. Our total liability will be limited to the amount you paid for the product(s) in question.

12. Indemnification

You agree to indemnify and hold harmless KiboBabyMilk, its affiliates, employees, and partners from any claims, damages, or expenses (including legal fees) arising from your use of the website, violation of these Terms, or infringement of any third-party rights.

13. Force Majeure

KiboBabyMilk is not responsible for any failure to perform its obligations due to circumstances beyond its control, including natural disasters, acts of government, labor strikes, or shipping delays.

14. Governing Law

These Terms are governed by and construed in accordance with the laws of the state of New Mexico, United States, without regard to its conflict of law provisions. Any disputes arising from these Terms will be resolved in the courts of New Mexico.

15. Modifications to Terms

We reserve the right to update or change these Terms and Conditions at any time. Any changes will be posted on this page with an updated “Effective Date.” Please review these Terms periodically for any updates.

16. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us:

Thank you for choosing KiboBabyMilk! We appreciate your trust and look forward to providing you with high-quality products and excellent service.